Testimonials

This one might be lengthy. I am so beyond grateful for Mr. Clous and the team over at Eastwood. My family and I moved back here after unfortunate injuries from the Army that lead to a 30 day med board and 100% disabled status. It was very rapid and as many of you know homes in the area are very hard to find. I went to Eastwood to see my options. Well we took a look at my credit and yeah I could have gotten approved through the VA loan but instead Mr. Clous suggested we work with Mr Potes who is the credit specialist for 4 months so we could get the best rates possible. He let us move in to the home with a contracted agreement between us. Their is a lot of risk involved in doing something like on his side but he did it without any hesitation. With Jason’s help I raised my credit score over 100 points in 4 months and was able to close with the lowest percentage the market had to offer. The amount of support I have felt from the entire team between Bill, Julie and Jason has been 2nd to none. I truly am grateful they were willing to help my family and I move in on such short notice and they helped me through every step of the process. As a first time homebuyer it was kind of like jumping into the unknown but the team walked me through every step of the process, didn’t pressure me to do anything and helped my family close on our dream home. To Mr. Clous you should be absolutely proud of everyone working for you. I will do everything in my power to spread the word on how I was treated and how much of an impact you have had on my family and I. So from my family to yours and the team, God Bless and thank you so much!

-Tom R.

Eastwood has been Great! Over the past 6 years my wife and I have purchased 2 homes from them. Bill is a straight forward guy that can make things happen, Julie was phenomenal to work with (very nice and attentive), and Judy P helped start and close the process. Just all around Great team and environment. Thank you!

-Brandon G.

 
 
Bill Clous is a class act. From day 1, he was always quick to respond to email and phone calls. Eastwood's 'standard' features are upgrades for most other builders.

Scott Price (project manager) was so great at providing updates and making sure everything was perfect before we moved in.

Julie (office contact) was fantastic at communicating and made sure every last detail was buttoned up. She dealt with A LOT of questions from us, and answered every last one of them.
 
-William Bertschinger
 
 

"I have been a Realtor in the Traverse City Area for 30 + years. I currently have client’s reselling an Eastwood home. The buyers had a home inspection done and the inspector found NOTHING significant in the home that needed to be fixed. The new buyers are excepting it with no hassle. I have NEVER a had any problems with Eastwood homes in the resale market regarding inspections. It’s always a pleasure to resell an Eastwood home!"

-JudyPorter - Real Estate One 

 

Julie and Travis were great to work with. They designed a house that was perfect for us. We love it!

-Anita C.

 

I moved into an Eastwood house in September, 2019. It is the Edson model 3 BR 2 full baths + 2 car garage. In floor radiant heat. This house exceeds my expectations for comfort and livability. The floors are toasty as is the air in the house. Crazy low utility bills. This house is truly energy efficient.  A plus with this heat is minimal dust. Love my Eastwood house. Well constructed and Bill Clous, Julie, and Scott worked mightily to get construction complete by my needed move in date. They have a "let's get 'er done!" attitude.

-Art G.

 

"Great builders and friendly staff."

-Dave Kenny

 

Eastwood was wonderful to work with, always promptly responded to any questions or change orders during our new build. They also helped us modify the blue prints to customize our home for the items on our "must have" list without exceeding budget expectations. We have already recommended Eastwood to several others in the area!

Patty M.

 

"As first-time home buyers, we were looking at every option to remain in Leelanau, which is no easy task. Eastwood Custom Homes provided excellent service throughout the design, purchase, construction, and closing of the home. With extensive knowledge about the market, Eastwood worked diligently to meet our lifestyle wants and needs inside the parameters of the USDA loan program. They helped us navigate the process as if we were family. Having to choose between buying or building, we opted for the latter, knowing it's all about location! Now we have a beautiful, affordable, forever-home in one of the most desired places to live. Did we mention this all happened during a quarantine? Regardless, Eastwood delivered safely, timely, and expertly keeping communication throughout the entire process. And as our family grows into our home, we know we can rely on Eastwood to help see any future projects through. They will help you realize the vision you have for your own home. They understand how important your home is to you."

- Nick & Sarah P.


"Thinking of the possibility of building a retirement home was nothing short of daunting, and we really had no idea where to start. Then we visited Eastwood and that all changed. They have myriad home plans, which was the starting point we needed, and we asked if they could build 'this house' with 'these changes,' and they said 'absolutely!' Bill, Julie and Scott were our go-to people, and they never disappointed. It was definitely a learning process for us, and they were all very gracious throughout, from inception to completed project. Eastwood has a beautiful showroom with all types of finishes that you can see and touch, without having to run around town--it's all right there which made it so sensible and convenient. Bill's vision was paramount in the property we chose as well as the layout and details of our home that would never have occurred to us. Julie was a godsend to work with, answering all our many questions and using her design expertise when choosing finishes. Scott held the reigns during the building process and was on top of everything that needed to be taken care of. Because working with Eastwood was so smooth and seamless, we ended up buying property, building our home, selling our home of 25 years, and moving before we really had planned--and we couldn't be happier! Our home is extremely energy efficient, it's exactly what we asked for, and it is crafted with quality materials. We continue to spread the word of Eastwood Custom Homes, and we highly recommend anyone with any idea of home building to visit Eastwood--they most certainly will impress you as they have us."

-Gary L..

"If you're looking for a home builder who can help make your dreams come true quickly, built within budget, made of high quality materials and completed to blueprints & to code, then Eastwood Custom Homes is your builder! We had an excellent experience with Eastwood Custom Homes. Everyone we met throughout the entire process was just so helpful & wonderful. They really work hard helping you through the process, beginning with your house plan & spending as much time as needed making sure your completely happy, we felt like we were working with family! It's hard choosing a builder, everyone's heard horror stories. We did our homework & are so glad we chose Eastwood Custom Homes. Knowing Eastwood is a reputable local builder who builds so many new homes each year, we knew they had it down pat! Eastwood also worked with us about our unique & remote building site. This was no deterrence or challenge for Eastwood, as they were still able to make everything happen without any delays. I'm not so sure we would have had those same results with another builder. Their 'can-do' attitude was so appreciated! Eastwood will also customize any/most plan you choose. We customized a lot with our plan & our house was built very nicely to those plans. We chose standard equipment for everything in our new home. We are very pleased with the quality of all the standard items. My kitchen cabinets are gorgeous and of very high quality, as well as our vinyl plank flooring is so beautiful, it's what I always wanted! Also the quality of our carpet is great & so beautiful too. All the trim & painting is really beautiful too. The quality workmanship that went into this house is amazing and so appreciated. Other building materials were all of high quality too, lumber, doors, windows, sliding glass doors, bathroom items, baseboard heaters are all very good products for 'standard' in our opinion! All this helps to make a home we are very happy with & very proud of. We highly recommended Eastwood Custom Homes for your new house, they made it easier than we could've ever imagined! Most affectionately,"

-Tracy L

 

"My name is Joel Webster, I am a retired/ disabled health care professional. I have been working in health care for over 43 years.

I would like to take this opportunity to write a letter of recommendation, a very great full thank you and full support for the East Wood Custom Homes of Traverse City Mi. and their entire staff. From front end desk staff to sales, to financials, production, builders, engineers, painters, electrical, and the entire East Wood Team, very inclusive of the owner, Mr. Bill Clous.

I worked with this team for months on end, because of recent and permanent disability, I was not sure home ownership would be a possibility for my wife and I. I looked into many, many different areas and methods of home loans to no avail. Then I contacted East Wood Custom Homes and things began to look up and much more positive. I met with the sales team, financial team and Mr. Clous. (Bill).  I explained my very difficult situation in becoming a home owner since my accident has left me severely and parentally disabled unable to pursue work any further.

The day I met with the entire team was a wonderful, happy, joyest occasion. They all assured me I would fit into one of their many financing options. We were able to obtain our home with the great respect and help from this wonderful team.

They walked me through all options available and I think even made up some new ones to fit our situation, all in order for us to obtain a home.

We lived in an East Wood Custom Home, for over twenty years in the past. We moved and then once I became disabled, we moved back and are now very proud owners of another East Wood Custom Home. These homes are a very quality built home with dedication to detail. They are custom to the buyer with many different options and details to fit any life style.

Honestly, we would not have been able to obtain a home if it were not for the wonderful understanding and help from East Wood Homes. Mr. Clous is a hand shack man, in fact, once he shook my hand, I knew the deal was set in stone and my comfort and knowledge of this was never questioned. He is a man of his word and is very proud of that fact. This is the way his company operates. On the beliefs that a hand shake is a man’s word and the quality, dignity, helpfulness, time exerted, understanding of every different situation requires these traits, as does the quality of the home itself. The pride of this company is unwavering in every detail.

I could go on and on with example after example of all the help and sincere understanding, hard work and dedication of this company, but I would just be redundant and repetitive.

This is our fourth home and second from East Wood Custom Homes, and I would not even entertain another builders home over East Wood.  You simply cannot get better service, advice, help, understanding, communication as being an individual and not just a buyer. I am a real person with unique situations, and this company believes and treats me as an individual with real needs.

My very appreciative, grateful, thank you and highest recommendation to the entire team at East Wood Custom Homes. You all have been and continue to be very wonderful."

Sincerely,

Best Regards:

..Joel & Tamela Webster..

 

"There are no words to express how we feel about Bill & Ron and our new home. Bill knew exactly what we needed. We are just as excited now, as we were the first day we walked in. Our only regret is that we didn't do it 10 years ago. Thank you to the whole Eastwood team for building us our perfect home!"

 - Larry & Tina

 

"Eastwood Custom Homes built my home during the summer of 2017.  I'M SOOO IN LOVE WITH IT !!!! It turned out perfect, Eastwood's crews really know their stuff. Eastwood has been building homes for over 40 years and you can tell, they move right along and the accuracy is incredible! They came through on time ... MY DREAM CAME TRUE ... IT'S MINE AND IT'S AWESOME ... THANK-YOU EASTWOOD!!!"

 - Wendy

"Thank you Eastwood Custom Homes for building our dream home. Everything turned out beautifully. We love it <3 <3"

  -  Daina L

 

"On behalf of my family, I would like to take this opportunity to thank ALL of YOU in helping us make our dream of home ownership come true. We are beyond ecstatic and cannot come up with words of how happy we are and very appreciative of all of you. You guys hold a special place in all of our hearts. As a father, it melts my heart to see how happy my kids are to have a place they can call their own and call it HOME!

Thank you to TEAM EASTWOOD CUSTOM HOMES and TEAM RIVERBANK FINANCE!

Very Best Regards!"

     - The Malinao Family 

 

"In my experience with Eastwood Custom Homes, the most satisfying part in my situation with them was the people at the actual office. It took me over a year to get my mortgage to buy the house. They stuck with me throughout the whole year. They helped me fill out all my papers and stuck with me. I've taken out a lot of loans and have bought a lot of stuff. I've never had a company go out of their way to help me to get a house like these people did. That was the best part for me. They stay on top of it down there."

     - Kirk

 

"Bill Clous and Ron Clous are the most sincere and caring professionals I have ever worked with. They treat their customers with respect and acknowledge the stress and anxiety that comes with purchasing a new home. They go above and beyond what would be expected from a building company. I would recommend them to anyone looking for a new home."

     - Nick & Erin

 

"I think they were very responsive, the quality of the home is excellent, and the energy efficiency is as they claimed. I'm extremely satisfied."

     - Dave & Tish

 

"They built a great home within our budget and it meet all of our expectations! We are very thankful to the entire team."

     - Ed & Ann Walsh

 

"Everyone was wonderful to work with, I have had 2 other houses built that were nightmares but this was a dream."

     - Judy

 

"Thank-you to everyone at Eastwood for my new home, you have made my lifelong dream of owning my own home a reality. Thank-you"

     - Mike & Kathryn

 

"We purchased our very first home through Eastwood and had a great experience. I would definitely recommend Eastwood to any family looking to purchase a new home!" 

     - Andy Ashworth and Kara Cavell

 

"Eastwood exceeded my expectations every time I turned around. I had certain expectations of what I was going to be receiving from them, and they exceeded them at almost every point."

     - David & Deborah

 

 "Overall, I was impressed with their professionalism, their friendliness, and their communication skills. I would recommend them to anyone that wanted to have a house built, to go see Ron and Bill and all the folks down there. They'll come up with a blueprint and they'll get the financing for you. We walked in knowing nothing, and if you see this house, it's a work of art."

     - Al Crawford

 

"They are a full service contractor. They help with financing and with designing the house. You get a full package, and it takes the stress out of getting started on your house, finding the house that you want, and getting financing. It puts your mind at ease as far as laying out the plans for the house."

     - Alan Collard

 

"Everything was easy. They made it very easy to go through the process. They were accurate at prepping what my expectations would be."

     - Matt Ligon

 

"We are just thrilled with our new home.  It looks great and we think it's a great value. Your whole staff treated us like we are your only customer. We are so proud that we have shown our unit to people looking in our complex."

     - Rev. Ronald Gronowski

 

"Your lump-sum fixed price policy has enabled me to adhere to a budget, which my previous builder did not. Also, everything you have provided has been completed on time with no delays for the price quoted. In fact, unlike my previous experience, Eastwood has actually been ahead of schedule. In short, my experience with Eastwood Custom Homes has been very satisfactory in every way. I would certainly recommend you to anyone who is interested in building a custom home on a fixed budget."

     - Rob Rodenroth

 

"The store is doing very well and we thank you for all your help in getting the store completed. Duke was extremely attentive in the constructive details and has been quick and responsive anytime we had a problem. Look forward to a long relationship with you at Eastwood."

     - ABC Warehouse

 

"We doubted that we could afford to build a new home. Scott assured us that he would help secure a loan, and so we began the process. Your crews performed the best quality workmanship in all phases of the operation and displayed a genuine caring as to our desires. We are extremely proud and thank Eastwood Custom Homes tremendously!"

     - Pam Heming and Larry Harding

 

"I want to express my appreciation to all of your people who have made a special, professional, dedicated effort in following through to insure my complete satisfaction. You have shown real pride in the workmanship of Eastwood Custom Homes and Mr. Clous. I love my Eastwood Home!"

     - Eileen Perrone

 

"Thank you so much Eastwood for helping me and my boyfriend get are very first new home! These houses are so nice and they stay very warm. Some of our friends could not believe that we haven’t turned on our heat yet. So thank you so much once again."

     - Tawney and Kenneth

 

"I can't say enough. Our house totally burned down and we were left with nothing. They came in and were very, very helpful. Our home was built in seventy-three days. I just can't say enough about them. They were very professional and clean, and they built a beautiful home."

     - Kevin & Lora Squire

 

"We enjoyed everyone and everything about our experience in the process of acquiring our home from Eastwood. Everyone was kind and courteous, was treated like family."

     - Peter & Charlene Matusik

 

Thinking of the possibility of building a retirement home was nothing short of daunting, and we really had no idea where to start. Then we visited Eastwood and that all changed. They have myriad home plans, which was the starting point we needed, and we asked if they could build 'this house' with 'these changes,' and they said 'absolutely!' Bill, Julie and Scott were our go-to people, and they never disappointed. It was definitely a learning process for us, and they were all very gracious throughout, from inception to completed project. Eastwood has a beautiful showroom with all types of finishes that you can see and touch, without having to run around town--it's all right there which made it so sensible and convenient. Bill's vision was paramount in the property we chose as well as the layout and details of our home that would never have occurred to us. Julie was a godsend to work with, answering all our many questions and using her design expertise when choosing finishes. Scott held the reigns during the building process and was on top of everything that needed to be taken care of. Because working with Eastwood was so smooth and seamless, we ended up buying property, building our home, selling our home of 25 years, and moving before we really had planned--and we couldn't be happier! Our home is extremely energy efficient, it's exactly what we asked for, and it is crafted with quality materials. We continue to spread the word of Eastwood Custom Homes, and we highly recommend anyone with any idea of home building to visit Eastwood--they most certainly will impress you as they have us.